Pathway 1: Start Your Case
Provide a free‑form description of the medical situation you would like help with.
Your personal account helps preserve context, nuance, and what truly matters to you. You may be as brief or as detailed as you wish.
We will reply to all questions (no need to pay to send us a message).
We work with clients from around the world and have learned not to dictate the scope of data transfer.
- You may send us documents in any language - no translation is required.
- You may redact or remove any personally identifiable information. We only need an approximate age and sex to create a clinical case for expert review.
We recommend gathering as many relevant documents as possible. These typically include:
- Physician visit summaries
- Consulting notes
- Hospital discharge summaries
- Laboratory test results
- Imaging reports (CT, MRI, PET)
- Reports from other diagnostic tests (e.g., angiography, ultrasound, EEG, EMG, Holter monitoring)
Please scan your documents with high quality and save them in PDF format.
- If scanning is not possible, take clear photos (JPEG, PNG, HEIC file formats).
- Whenever possible, avoid handwritten notes, as they are often difficult to interpret.
Once you’ve gathered and scanned all your documents, place them in a single folder and upload it via our uploader.
Alternatively, you may use this Swiss-based secure service: https://send.tresorit.com/
Transfer of Imaging Studies
In many cases, experts will need to review your actual imaging studies (e.g., MRI, CT, PET-CT, angiography). These are typically provided to you:
- On a CD/DVD
- As a download link in the original DICOM format
Please follow these steps:
- If you have a CD, transfer the entire contents of the disc into one folder on your computer.
One study = one folder.
Do not mix multiple studies in the same folder. - If you receive a download link, save the study into its own separate folder on your device.
- You may compress (zip) the folder before uploading it to us directly (transfer upload widget is below) or via file transfer service. Again, one folder = one study (you can upload multiple folders via our uploader widget)
We automatically anonymize all imaging studies we receive (CT, MRI, PET CT, etc).
- Experts receive for review only anonymized imaging studies.
Please also upload the written report for each imaging study along with your other medical documents.
If you have any questions or issues gathering information, email clients at diagnosticdetectives (.) com
- We do not provide medical advice.
- No physician-patient relationship is established.
- [Always check your spam folder]
1. Describe your situation:
(you can ask us any questions too here)
2. Select category of service:
Pathway 2: (pro bono)
- Describe briefly your situation. [in any language]
- Within several days we will tell you if we can match your case with a similar case from Pathway 1.
- If we can do so, we will provide a review of your situation free of charge.
- We do not provide medical advice.
- No physician-patient relationship is established.
- [Always check your spam folder]